» Progress of an order
1. Opening an Internet customer account
2. Placing the order and payment
3. Order validation and processing
4. Order status

To place an order on our site, simply find the items you want on the site then click the "Order" button or the corresponding image.
All the steps for your order are performed via a secure connection (SSL/HTTPS).
1. Opening an Internet customer account
To place an order you must have a PCSCloud Internet customer account (even if you are a PC SOFT customer). You can create this account when validating your order:
- Enter your email address. This must be a valid email address: this is the address we'll use to send information about your order.
- Choose a password which you will use along with your email address to identify yourself.

After creating your Internet customer account, a confirmation email is sent to you.

This account creation operation only needs to happen once.

The PCSCloud products are professional products, PCSCloud only sells to companies, administrations, independent contractors, associations, etc.
2. Order validation and payment
Once you've added the products you want to your basket, simply enter or validate the information needed to process your order (contact and billing information).

The payment for your online order can only be made via credit card.
To validate your order you must accept the the General Sales Conditions or the CLOUD Contract.

Once your order is placed, a confirmation email will be sent to you. This email will include your order's reference number.
3. Order validation and processing
Each order is check by our order processing department.
4. Order processing
You can find out the status of your order by contacting us via email at info@pcscloud.net